For 2021, Webbula launched a video series where we sit down with email industry experts to discuss various topics within the email marketing world.
Each month, Webbula introduces a new lineup of email experts with a new topic. Thank you to every email expert who participated in this video series and provided advice to other email marketers.
“It doesn’t matter - people are going to use or not use their tabs. At the end of the day, what matters is if you are sending relevant content and not worrying about where it falls.”

Samantha Iodice
Founder + Chief Geek, The Sauce Experience
"It doesn't matter - if you’re doing emails right by building relationships, and your subscribers want to hear from you, they will find you whether you’re in the promotions tab or the inbox."

Samar Owais
Email Strategist & Conversion Copywriter
"They serve different purposes. People have two different mindsets. When you’re in your inbox, you’re answering emails and solving problems. When you’re in the promotions tab, you’re more laid back and exploring. They are both essential."

Kath Pay
Founder & CEO Holistic Email Marketing
"Why fight it? If someone wants to have you in the promo tab, that's what they want. Google engineers designed the promo tab to prove that no one wanted these emails but found people were moving them back in their inbox."

Dela Quist
Founder & CIO Alchemy Worx
"Don’t chase the primary tab. Rather, try to stand out in the promotions tab. Highlight the offer, use BIMI, AMP, or 100 other options to increase engagement in the promotions tab.”

Tejas Pitkar
Senior Product Evangelist, Netcore Cloud
“We should be focusing more on the spam folder. If your campaign consistently lands in the spam folder, that indicates a much bigger problem than the promotions tab.”

Jenna Tiffany
Founder & Strategy Director, Let's Talk Strategy
“Tabs have been a source of incredible anxiety for marketers since they arrived in late 2012-13. Emails should be where they are intended to be. Don’t waste time and money. Focus on getting your emails more personalized and user friendly.”

Chad S. White
Head of Research, Oracle Marketing Consulting
If you enjoyed this post, be sure to look for future posts in this video series by signing up for our weekly newsletter!
Check back next month to listen to our next round of email experts answer, What is the biggest issue you see email marketers face? How do you advise them to fix it?
Past Question:
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March: "How Has Email Changed Since Covid? What Should We Prepare For In 2021? Watch here. |
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April: "Now that Apple, Firefox, and Google announced they are phasing out third-party cookies, what does this mean for email?" Watch here. |
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May: What is the most valued but underrated tactic in email marketing? Watch here. |